GE Appliances
Owner’s Manual
EDW2020
EDW2030
EDW2050
EDW2060
GSD5110
GSD5112
GSD5114
GSD5120
GSD5122
GSD5124
GSD5130
GSD5132
GSD5134
GSD5150
GSD5152
GSD5154
GSD5310
GSD5320
GSD5330
GSD5350
GSD5360
®
GE Answer Center 800.626.2000
165D4700P207 49-5881 4-00 JR
Safety Information . . . . . .4–7
SyeIfrmation
GE & You,
A Service Partnership.
Ask any GE appliance owner and they will
tell you we stand behind our products with
unmatched quality service. However, did
you know that most questions result from
simple problems that you can easily fix
yourself in just a few minutes? This
Owner’s Manual can tell you how.
Operating Instructions
OepagIructions
Control Panel and
Settings . . . . . . . . . . . . . . .8–11
Read this Manual
Using the Dishwasher . . .12–13
Loading the Racks . . . . . .14–17
Optional Accessories . . . .18, 19
Care and Cleaning . . . . . . . . .20
Inside you will find many
helpful hints on how to use
and maintain your dishwasher
properly. Just a little preventive
care on your part can save you a
great deal of time and money
over the life of your dishwasher.
Troubleshooting Tips
T
Review the Section
on Troubleshooting
Tips
rbuleshotingT
Before You
Call For Service . . . . . . . . 21–25
You’ll find many answers to
common problems here.
If you review our chart of
Troubleshooting Tips first,
you may not need to call for
service at all.
isp
Customer Service
CsutomSrvice
Product Registration . . . . .29–30
Warranty . . . . . . . . . . . . . . . .31
Service Telephone
Numbers . . . . . . . . . .Back Cover
If You Need Service
If you do need service, you can
relax knowing help is only a
phone call away. A list of toll-free
customer service numbers is
included in the back section.
Or you can always call the
GE Answer Center®at
800.626.2000, 24 hours a day,
7 days a week.
3
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
WARNING!
For your safety, the information in this manual must be
followed to minimize the risk of fire, explosion, electric
shock, or to prevent property damage, personal injury,
or loss of life.
SeyIfrmation
WATER HEATER SAFETY
Under certain conditions hydrogen gas may be produced in
a water heater that has not been used for two weeks or
more. HYDROGEN GAS IS EXPLOSIVE.
If the hot water has not been used for two weeks or more, prevent
the possibility of damage or injury by turning on all hot water
faucets and allow them to run for several minutes. Do this before
using any electrical appliance which is connected to the hot water
system. This simple procedure will allow any built-up hydrogen gas
to escape. Since the gas is flammable, do not smoke or use an open
flame or appliance during this process.
OpeagIructions
ips
rubleshotingT
T
CustomSrvice
4
SyeIfrmation
Use this appliance only for its intended purpose as
described in this Owner’s Manual.
PROPER INSTALLATION
AND MAINTENANCE
This dishwasher must be properly installed and located in
accordance with the Installation Instructions before it is
used. If you did not receive an Installation Instructions
sheet with your dishwasher, you can receive one by calling
OepagIructions
®
us toll-free at the GE Answer Center , 800.626.2000.
■ Connect to a grounded
metal, permanent wiring
system; or run an equipment-
grounding conductor with
the circuit conductors and
connect to the equipment-
grounding terminal or lead
of the appliance.
■ Dispose of discarded
appliances and shipping or
packing material properly.
■ Do not attempt to repair
or replace any part of your
dishwasher unless it is
specifically recommended
in this manual. All other
servicing should be referred
to a qualified technician.
T
rbuleshotingT
■ Improper connection of
the equipment-grounding
conductor can result in a risk
of electric shock. Check with
a qualified electrician or
service representative if
you are in doubt whether
the appliance is properly
grounded.
■ To minimize the possibility of
electric shock, disconnect this
appliance from the power
supply before attempting any
maintenance. NOTE: Turning
the dishwasher off does not
disconnect the appliance
from the power supply.
isp
We recommend having a
qualified technician service
your appliance.
CsutomSrvice
5
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
WARNING!
SeyIfrmation
DO NOT…
■ Do not tamper with controls.
■ Do not allow children to
play inside, on or with this
appliance or any discarded
appliance.
■ Do not abuse, sit on, or stand
on the door or dish rack of
the dishwasher.
■ Do not discard a dishwasher
without first removing the
door of the washing
compartment.
■ Do not store or use
combustible materials,
gasoline or other flammable
vapors and liquids in the
vicinity of this or any other
appliance.
OpeagIructions
ips
rubleshotingT
T
CustomSrvice
6
SyeIfrmation
WHEN USING YOUR DISHWASHER
■ Use only powder, tabs,
liquid detergents or rinse
agents recommended for use
in a dishwasher and keep
them out of the reach of
children. Cascade®
Automatic Dishwashing
Detergent has been approved
for use in all GE dishwashers.
■ Non-Dishware Items: Do not
wash items such as electronic
air cleaner filters, furnace
filters and paint brushes in
your dishwasher. Damage to
dishwasher and discoloration
or staining of dishwasher
may result.
OepagIructions
■ Do not touch the heating
element during or
immediately after use.
■ Locate sharp items so that
they are not likely to damage
the door seal.
■ Do not operate your
dishwasher unless all
enclosure panels are properly
in place.
■ Load sharp knives with the
handles up to reduce the risk
of cut-type injuries.
■ Do not wash plastic items
unless marked dishwasher
safe or the equivalent. For
plastic items not so marked,
check the manufacturer’s
recommendations.
■ Close supervision is necessary
if this appliance is used by or
near children.
T
rbuleshotingT
■ Load light, plastic items
so they will not become
dislodged and drop to the
bottom of the dishwasher—
they might come into contact
with the heating element and
be damaged.
isp
Read and follow this
Safety Information carefully.
CsutomSrvice
SAVE THESE INSTRUCTIONS
7
About the dishwasher control panel.
You can locate your model number on the tub wall just inside the door.
Throughout this manual, features and appearance may vary from your model.
LOAD SELECTIONS
OPTIONS
CLEAN
SeyIfrmation
4
2
4
8
START
RESET
POTS
& PANS
LIGHT
CHINA
RINSE HI TEMP HI TEMP HEATED
LOCK
DELAY
NORMAL
WASH CRYSTAL ONLY
RINSE
WASH
DRY
(2 TIMES)
START
1
2
3
Control Settings
1
Load Selections
The light above the selected pad will be ON to indicate which LOAD SELECTION has been selected.
POTS & PANS For heavily soiled dishes or cookware with dried-on or baked-on soils. Everyday
dishes may be included. This cycle will not remove burned-on foods.
NORMAL For loads of everyday dishes and glassware with medium soils.
LIGHT WASH For dishes with light soils.
OpeagIructions
CHINA CRYSTAL For lightly soiled china and crystal.
RINSE ONLY For rinsing partial loads that will be washed later. Do not use detergent with this cycle.
ips
rubleshotingT
T
CustomSrvice
8
SyeIfrmation
Options
2
The light above the selected pad will be ON to indicate which OPTION has been selected.
HI TEMP Turns on the heater in all postrinse and final rinse cycles to help prevent spotting
RINSE on dishware. This option may be turned ON or OFF during the wash cycle.
HI TEMP Energizes the heater to boost water temperature in all prewash and main wash fill
WASH cycles. Recommended for use with heavily soiled dishes. Option may be turned ON
or OFF during the wash cycle.
HEATED DRY Shuts off the drying heat option. Dishes air dry naturally and energy is saved. You
OepagIructions
OFF
can prop the door open after the CLEAN light illuminates.
HEATED DRY Turns the heater on for fast drying. This cycle will extend the time to your wash
ON
cycle by 30 minutes. NOTE: Cannot be selected with RINSE ONLY cycle.
LOCK When the LOCK pad is touched twice within 3 seconds, all pads become inoperative.
You can lock the controls to prevent any selections from being made. Or you can lock the
controls after you have started a cycle or selected DELAY START so the cycle or DELAY
START is not interrupted.
Children cannot accidentally start dishwasher by touching pads with this
option selected.
To unlock the dishwasher after it has been locked, touch the LOCK pad twice within
3 seconds. The light above the LOCK pad will turn off.
DELAY START You can delay the start of a wash cycle for up to 8 hours. Press the DELAY START
pad to choose the number of hours you want to delay the start of the cycle. The
machine will count down and start automatically at the correct time. Pressing the
START/RESET button will cancel the DELAY START selection.
T
rbuleshotingT
NOTE: If you forget to latch the door a reminder signal will beep until you do so.
RESET To change a cycle after washing starts, touch the START/RESET pad to cancel
the cycle. After water is pumped out and the motor stops, you can reprogram and
restart the dishwasher. This will take approximately 90 seconds.
Start
3
Close and latch the door. Touch the START/RESET pad to begin the cycle. Water
fill begins and approximately 40 seconds later the wash action begins.
isp
NOTE: The dishwasher remembers your last cycle so you don’t have to reprogram
each time. When the dishwasher is loaded and the door latch is in the locked
position, the control panel lights will be ON and display the last settings you
selected.
CsutomSrvice
If you don’t want to change any of the settings, simply touch the START/RESET
pad to begin the cycle.
Also, if a power failure occurs, NORMAL and HEATED DRY will automatically be
programmed. Make any new selections and touch the START/RESET pad to begin
the cycle.
Clean
4
This light is illuminated when a wash cycle is complete. The light will stay ON
until the door is opened.
9
Flashing display lights.
Lights
What It Means
What To Do
This is normal.
The START/RESET pad
has been pressed.
Allow the dishwasher to drain and
reset before you start a new wash
cycle.
SeyIfrmation
START
RESET
Control Error
Control Error
Press the START/RESET pad to turn
off the beeper. If the CLEAN light
continues to flash, call for service.
CLEAN
PLUS A
BEEPING
SOUND
OpeagIructions
Press the START/RESET pad to turn
off the beeper and the dishwasher
will attempt to reset. Then restart the
wash cycle. If this error continues,
call for service.
NORMAL
ips
PLUS A
BEEPING
SOUND
rubleshotingT
T
CustomSrvice
10
SyeIfrmation
About the dishwasher cycle sequence.
You can locate your model number on the tub wall just inside the door.
Throughout this manual, features and appearance may vary from your
model.
Cycle Sequence
Water
Time
Cycles
(approx.) (approx.)
Cycle Sequence
OepagIructions
POTS & PANS 11.5 gal. 66 min.
Prewash Prewash Prewash Main wash Postrinse Postrinse Final rinse
Prewash Prewash Main wash Postrinse Postrinse Final rinse
Prewash Main wash Postrinse Postrinse Final rinse
Prewash Main wash Postrinse Postrinse Final rinse
Rinse
NORMAL
9.9 gal. 58 min.
8.3 gal. 52 min.
LIGHT WASH
CHINA CRYSTAL 8.3 gal. 36 min.
RINSE ONLY 1.6 gal. 4 min.
Drying Options:
HEATED DRY ON. Available on all wash cycles except RINSE ONLY.
Add approximately 30 minutes to the cycle.
HEATED DRY OFF. Drying heater is turned off. Dishes dry
naturally.
T
rbuleshotingT
isp
CsutomSrvice
11
Using the dishwasher.
Check the Water Temperature
The entering water must be at least 120°F. and not more than
150°F., for effective cleaning and to prevent dish damage. Check
the water temperature with a candy or meat thermometer. Turn on
the hot water faucet nearest the dishwasher, place the thermometer
in a glass and let the water run continuously into the glass until the
temperature stops rising.
SeyIfrmation
Use Jet-Dry® Rinse Agent
Jet-Dry® rinse agent removes spots and prevents new film build-up
on your dishes, glasses, flatware, cookware and plastic.
Fill the rinse agent dispenser
until it reaches the bottom of lip
inside the opening. Do not overfill
the dispenser. Replace cap.
OpeagIructions
To check if rinse agent is needed,
press the clear center of the fill cap
2 or 3 times. If rinse agent fills the center of the fill cap, you have
enough.
ips
A full dispenser should last about one month.
If rinse agent is spilled, wipe up the excess.
Dish Preparation Prior to Loading
■ No pre-rinsing of normal food soil is required.
■ Scrape off hard soils, including bones, toothpicks, skins, and
rubleshotingT
T
seeds.
■ Remove large quantities of any remaining food.
■ Remove leafy vegetables, meat trimmings, and excessive amounts
of grease or oil.
■ Remove acidic food soils that can discolor stainless steel.
Using the Dishwasher Door
The door must be closed and locked into place to select a
LOAD SELECTION or an OPTION.
1
If the door is opened during a cycle and left open, the dishwasher
2 will beep once every minute until the door is closed and latched
CustomSrvice
into place.
12
SyeIfrmation
Proper Use of Detergent
Use only detergent specifically made for use in dishwashers. Cascade®
Automatic Dishwashing Detergent has been approved for use in all GE
dishwashers. Keep your detergent fresh and dry. Don’t put detergent
into the dispenser until you’re ready to wash dishes.
You’ll find two detergent dispensers on the
inside door of your dishwasher. All wash cycles
OepagIructions
require detergent in the main cup. Wash cycles
Open cup
with a pre-wash and a main wash will also use the
open cup. The amount of detergent to use
depends on whether your water is hard or soft.
With hard water, fill the main cup and open
Main cup
cup completely. With soft water, fill both cups
halfway. When using automatic dishwashing detergent tabs, simply
place one tab in the main cup and close.
Protect your dishes and dishwasher by contacting your water
department and asking how hard your water is. Twelve or more grains
is extremely hard water. A water softener is recommended. Without
it, lime can build up in the water valve, which could stick while open
and cause flooding. Too much detergent with soft water can cause a
permanent cloudiness of glassware, called etching.
T
rbuleshotingT
NOTE: To open detergent cup after it has
been closed, unlatch the door. Press the
START/RESET pad three times within two
seconds and the detergent cup will release.
You may also turn the detergent cup handle
counter-clockwise until it releases. A snapping sound may be heard.
isp
Forget to Add a Dish?
A forgotten dish can be added any time before the main wash.
CsutomSrvice
Push the door latch to the left.
1
Do not open the door until the water spray action stops. Steam
2 may rise out of the dishwasher.
Add forgotten dishes.
3
Close the door and push the latch to the far right.
4
13
Loading the dishwasher racks.
For best dishwashing results, follow these loading guidelines. Features and
appearance of racks and silverware baskets may vary from your model.
Upper Rack
The upper rack is for glasses, cups and saucers.
Cups and glasses fit best along the sides. This is
also a secure place for dishwasher-safe plastics.
SeyIfrmation
The cup shelf (on some models) may be placed
in the up or down position to add flexibility.
A wine glass holder (on some models) secures wine
glasses at an angle for best washability. Because
wine glasses come in various sizes, after loading,
slowly push in the rack to make sure they will clear
the top of the dishwasher.
The upper rack is good for all kinds of odd-shaped
utensils. Saucepans, mixing bowls and other items
should be placed face down. Fold-down fingers
(on some models) provide flexibility for
extra-large and hard-to-fit items.
OpeagIructions
Secure larger dishwasher-safe plastics over two fingers
when possible.
ips
Make sure small plastic items are secure so they can’t fall
onto the heater.
Be sure that items do not protrude through the bottom of
the rack and block rotation of the middle spray arm. This
could result in poor wash performance for items in the
upper rack.
Check to make sure that tall items will not block rotation of
the top wash arm.
rubleshotingT
T
The Wash Tower
Keep the center area clear in the lower rack.
The wash tower rises through the center of the lower
rack during the wash and rinse portions of the cycle.
The wash tower shoots water into the mid-level wash
arm located under the upper rack. Blocking the
wash tower could result in poor wash performance
for items in the upper rack.
Don’t block or load tall things next to the
Wash Tower.
CustomSrvice
14
SyeIfrmation
Lower Rack
When loading the lower rack, do not load large platters or
trays in the front right corner. They may prevent detergent
from circulating during the wash cycle.
The lower rack is best used for plates, saucers, and
cookware. Large items such as broiler pans and
racks should go along the right-hand side. Load
platters, pots and bowls along the sides, in corners,
or in the back. The soiled side of items should face
the center of the rack.
OepagIructions
Also, be careful not to let a portion of an item such
as a pot or dish handle extend through the bottom
rack. This could block the wash arm and result in
poor wash performance.
Fold-down fingers (on some models) provide
flexibility for extra-large and hard-to-fit items.
The fingers may be left in the up position or folded
down to customize the lower rack.
T
Silverware Basket
rbuleshotingT
Put flatware in the removable basket with knife
handles up to protect your hands. Place spoons in
the basket with handles down. Mix knives, forks
and spoons so they don’t nest together. Distribute
evenly. Small plastic items, such as measuring
spoons and lids from small containers, should go in
the bottom of the silverware basket with silverware
on top.
isp
Don’t let any
item extend
through bottom.
Lids can be assembled to either end of the
silverware basket to contain small items.
To assemble an end lid, place the outer lid stud
into the hole on the outside of the silverware
basket. Then place the inside lid stud into the
inner hole in the silverware basket. Repeat for
other side if desired. Long items can be placed
on the cupshelf in the upper rack.
CsutomSrvice
The silverware basket can be placed in the front,
side or back of the lower rack.
15
Loading place settings…
Follow these guidelines for loading 10 place settings. Features and
appearance of racks and silverware baskets may vary from your model.
SeyIfrmation
OpeagIructions
Upper Rack—10 place settings
Lower Rack—10 place settings
ips
rubleshotingT
T
CustomSrvice
16
SyeIfrmation
Follow these guidelines for loading 12 place settings. Features and
appearance of racks and silverware baskets may vary from your model.
OepagIructions
Upper Rack—12 place settings
Lower Rack—12 place settings
T
rbuleshotingT
isp
GECustomSrvice
17
About optional accessories.
You can change the door and lower access panel appearance of your
dishwasher by ordering one of these optional accessories:
■ Color Panels
SeyIfrmation
■ 1/4” Wood Panel Trim Kit
■ 3/4” Trimless Panel Kit
These accessories are available at extra cost (VISA, MasterCard, or Discover
cards accepted) by calling 800-626-2002.
Specify accessory number when ordering.
Descriptions of Optional Accessories
Color panels— Replacement door panels and lower access panels
are available in the following colors:
OpeagIructions
■ GPF400A (Almond)
■ GPF400B (Black)
■ GPF400W (White)
■ GPF400S (Stainless Steel)
■ GPF400C (Bisque)
ips
NOTE: The GPF100 dishwasher door spring kit is included with the
stainless steel color panel kit and must be installed with it (GPF400S).
Wood panel trim kit— This accessory contains trim and instructions
for you to supply and install a 1⁄4″ thick decorative wood door and
lower access panel:
rubleshotingT
T
■ GPF425A (Almond)
■ GPF425B (Black)
■ GPF425W (White)
■ GPF425C (Bisque)
NOTE: The GPF100 dishwasher door spring kit must also be ordered
and installed when the door panel weighs four lbs. or more.
Trimless panel kit— This accessory contains parts and instructions
for you to supply and install a 3⁄4″ thick decorative wood door and
lower access panel:
■ GPF475
GECustomSrvice
NOTE: The GPF100 dishwasher door spring kit is included with the
trimless panel kit and must be installed with it.
18
SyeIfrmation
About optional rack accessories.
Baby Bottle Holder
Part Number: WX69X200
■ Prevents movement of baby bottles during the
dishwasher cycle
■ Snaps easily onto any dishwasher upper rack
■ Eliminates hand washing
■ Fits all baby bottles
For best results,
the Baby Bottle
Holder should
be installed on
the upper rack
of the dishwasher.
OepagIructions
You can order a package of 5 Baby Bottle Holders, at extra
cost, by calling 800-626-2002, or through the Internet at
cards accepted).
T
rbuleshotingT
isp
CsutomSrvice
19
Caring for the dishwasher.
To clean the control panel use a lightly dampened cloth then dry thoroughly.
To clean the exterior use a good appliance polish wax.
Never use sharp objects, scouring pads or harsh cleaners on any part of
the dishwasher.
SeyIfrmation
Protect Against Freezing
If your dishwasher is left in an unheated place during
the winter, ask a service technician to:
Cut off electrical power to the dishwasher. Remove
fuses or trip circuit breaker.
1
Turn off the water supply and disconnect the water
inlet line from the water valve.
2
Drain water from the water inlet line and water
valve. (Use a pan to catch the water.)
3
OpeagIructions
Reconnect the water inlet line to the water valve.
4
Does Your Dishwasher Have an Air Gap?
Two types of
air gaps
ips
An air gap protects your dishwasher against water
backing up into it if a drain clogs. The air gap is not
a part of the dishwasher. It is not covered by your
warranty. Not all plumbing codes require air gaps,
so you may not have one.
The air gap is easy to clean.
rubleshotingT
T
Check the air gap any
time your dishwasher isn’t
draining well.
Turn off the dishwasher and lift off the chrome
cover.
1
Remove the plastic cap and clean with a toothpick.
2
The Stainless Steel Panels
The stainless steel panels can be cleaned with Stainless Steel Magic or a
similar product using a clean, soft cloth.
You can order Stainless Steel Magic # WX10X15 through GE Parts by
calling 800-626-2002.
CustomSrvice
20
SyeIfrmation
Before you call for service…
Troubleshooting Tips
Review the charts on the following pages first and you may not
need to call for service.
Problem
Possible Causes
What To Do
Control panel lights go
off when you’re setting
controls
Time too long between
touching of selected pads
• Each pad must be touched
within 30 seconds of the
others. To relight, touch
any pad again, or unlock
and relatch door.
OepagIructions
Noise
Some of the sounds
you’ll hear are normal
• Hard food disposal
shredding action.
• Drain valve opening to
pump water out.
• Timer control as cycle
progresses.
• Detergent cup opening.
• The motor stopping during
the drying period.
T
rbuleshotingT
• Water draining out of the
tub immediately after you
touch START/RESET pad.
Utensils are not secure
in the rack or something
small has dropped into
the rack
• Make sure everything is
secured in dishwasher.
isp
Motor hums
• Dishwasher has not been
used on a regular basis. If
you do not use your
dishwasher often, set it to
fill and pump out once
every week. This will help
keep the seal moist and
the garbage disposer clear.
CsutomSrvice
Detergent left in
dispenser cups
Dishes are blocking the
detergent cups
• Reposition the dishes.
Detergent cup lid
latched accidentally
by user
• Unlatch the door. Press
the START/RESET pad
three times within two
seconds. The detergent
cup will trip.
21
Before you call for service…
Problem
Possible Causes
What To Do
Water standing in
the bottom of the tub
This is normal
• A small amount of clean
water around the outlet on
the tub bottom at the back
of the tub keeps the water
seal lubricated.
SeyIfrmation
Water won’t pump
out of the tub
Drain is clogged
• If you have an air gap,
clean it.
• Check to see if your kitchen
sink is draining well. If not,
you may need a plumber.
• If the dishwasher drains into a
disposer, run disposer clear.
Suds in the tub
Correct detergent
wasn’t used
•
Use only automatic dishwasher
detergents to avoid sudsing.
Cascade® Automatic
Dishwashing Detergent has
been approved for use in all
GE dishwashers.
OpeagIructions
• To remove suds from the tub,
open the dishwasher and let
suds dissipate. Add 1 gallon
of cold water to the tub. Close
the door until it locks into
place. Pump out water by
ips
pressing START/RESET, then
immediately press START/RESET
again. Repeat if necessary.
Rinse agent
was spilled
• Always wipe up rinse agent
spills immediately.
rubleshotingT
T
Stained tub interior
Detergent with
colorant was used
• Some detergents contain
colorant (pigment or dyes)
that will discolor the tub
interior with extended use.
Check the detergent cup
for signs of any discoloration.
If cup is discolored, change to
detergent without any colorant.
Cascade® Automatic
Dishwashing Detergent has
been approved for use in all
GE dishwashers.
Some tomato-based
foods can stain
• Use of the RINSE ONLY cycle
(on some models) after adding
the dish to the load can
CustomSrvice
decrease the level of staining.
22
SyeIfrmation
Problem
Possible Causes
What To Do
Dishes and flatware
not clean
Low inlet water
temperature
• Make sure inlet water
temperature is correct
(see page 12).
• Use HI TEMP WASH.
Water pressure is
temporarily low
• Turn on a faucet. Is water
coming out more slowly
than usual? If so, wait until
pressure is normal before
using your dishwasher.
OepagIructions
Air gap is clogged
• Clean the air gap.
Improper rack loading
• Make sure large dishware
does not block the
detergent dispenser or the
wash arms.
Spots and filming
on glasses and
flatware
• Use Jet-Dry® rinse agent to
remove spots and prevent
new film build-up.
Extremely hard water
Low inlet water
temperature
• To remove stubborn spots
and pre-existing film from
glassware:
Overloading the
dishwasher
Improper loading
1 Remove all metal utensils
T
rbuleshotingT
from the dishwasher.
Old or damp powder
detergent
2 Do not add detergent.
3 Select the longest cycle.
Rinse agent dispenser
empty
4 Start the dishwasher and
allow to run for 18 to 22
minutes. Dishwasher will
now be in the main wash.
Too little detergent
isp
5 Open the door and pour
2 cups (500 ml) of white
vinegar into the bottom of
the dishwasher.
6 Close the door and allow
to complete the cycle.
If vinegar rinse doesn’t
work: Repeat as above,
except use 1/4 cup (60 ml)
of citric acid crystals
CsutomSrvice
instead of vinegar.
23
Before you call for service…
Problem
Possible Causes
What To Do
Cloudiness on
glassware
Combination of soft
water and too much
detergent
• This is called etching and
is permanent. To prevent
this from happening, use
less detergent if you have
soft water. Wash glassware
in the shortest cycle that
will get them clean.
SeyIfrmation
Water temperature
entering the dishwasher
exceeds 150°F.
• Lower the water heater
temperature.
Black or gray
marks on dishes
Aluminum utensils have
rubbed against dishes
• Remove marks with a mild,
abrasive cleaner.
Yellow or brown film
on inside surfaces
Tea or coffee stains
• Remove the stain by hand,
using a solution of 1/2 cup
bleach and 3 cups warm
water.
OpeagIructions
WARNING
Before cleaning interior
wait at least 20 minutes
after a cycle for the
heating element to cool
down. Failure to do so can
result in burns.
ips
An overall yellow or
brown film can be caused
by iron deposits in water
• A special filter in the water
supply line is the only way
to correct this problem.
Contact a water softener
company.
rubleshotingT
T
White film on inside
surfaces
Hard water minerals
• To clean the interior, apply
dishwasher detergent to a
damp sponge. Wear
rubber gloves. Do not use
any type of cleanser other
than dishwasher detergent
because it may cause
foaming or sudsing.
Cascade® Automatic
Dishwashing Detergent
has been approved for use
in all GE dishwashers.
CustomSrvice
24
SyeIfrmation
Problem
Possible Causes
What To Do
Dishes don’t dry
Low inlet water
temperature
• Make sure inlet water
temperature is correct
(see page 12).
• Select HI TEMP RINSE
and/or HEATED DRY.
Rinse agent dispenser
is empty
• Check the rinse agent
dispenser.
OepagIructions
Control panel
Door latch may not be
properly seated
• Call for service.
responded to inputs
but dishwasher never
filled with water
Dishwasher won’t run
Fuse is blown, or the
circuit breaker tripped
• Replace fuse or reset
circuit breaker. Remove
any other appliances from
the circuit.
• Try resetting the
START/RESET pad.
Steam
This is normal
• Steam comes through
the vent by the door latch
during drying and when
water is being pumped out.
T
rbuleshotingT
isp
CsutomSrvice
25
Notes
SeyIfrmation
OpeagIructions
ips
rubleshotingT
T
CustomSrvice
26
SyeIfrmation
OepagIructions
T
rbuleshotingT
isp
CsutomSrvice
27
Notes
SeyIfrmation
OpeagIructions
ips
rubleshotingT
T
CustomSrvice
28
GE Service Protection Plus™
GE, a name recognized worldwide for quality and dependability,
™
offers you Service Protection Plus —comprehensive protection on
all your appliances—No Matter What Brand!
Benefits Include:
We’ll Cover Any Appliance.
Anywhere. Anytime.*
• Backed by GE
• All brands covered
• Unlimited service calls
• All parts and labor costs included
• No out-of-pocket expenses
• No hidden deductibles
• One 800 number to call
You will be completely satisfied with our service protection or you may request your
money back on the remaining value of your contract. No questions asked. It’s that simple.
Protect your refrigerator, dishwasher, washer and dryer, range, TV, VCR and much
more—any brand! Plus there’s no extra charge for emergency service and low monthly
financing is available. Even icemaker coverage and food spoilage protection is offered.
You can rest easy, knowing that all your valuable household products are protected
against expensive repairs.
Place your confidence in GE and call us in the U.S. toll-free at 800-626-2224
for more information.
*All brands covered, up to 20 years old, in the continental U.S.
Cut here
✂
Please place in envelope and mail to:
General Electric Company
Warranty Registration Department
P.O. Box 32150
Louisville, KY 40232-2150
29
Consumer Product Ownership Registration
Dear Customer:
Thank you for purchasing our product and thank you for placing your confidence in us.
We are proud to have you as a customer!
Follow these three steps to protect your new appliance investment:
Complete and mail
After mailing
Read your Owner’s
Manual carefully.
It will help you oper-
ate your new appli-
ance properly.
your Consumer
the registration below,
store this document in
a safe place. It con-
tains information you
will need should you
require service.
Product Ownership
Registration today.
Have the peace of
mind of knowing we
can contact you in
the unlikely event of
a safety modification.
3
1
2
If you have questions,
or need more infor-
mation, call the GE
Our service number is
800 GE CARES
(800-432-2737).
Answer Center
800.626.2000.
®
Model Number
Serial Number
Important: If you did not get a registration card with your product, detach and
return the form below to ensure that your product is registered, or
Cut here
✂
Consumer Product Ownership Registration
Model Number
Serial Number
Mr. l Ms. l Mrs. l Miss l
First
Name
Last
Name
Street
Address
E-mail Address
Apt. #
City
Zip
Code
State
Date Placed In Use
Phone
Number
Month
Day
Year
Occasionally, we may allow selected companies to send you information.
l Check here if you do not want this information.
GE Appliances
General Electric Company
pliances.com
30
SyeIfrmation
GE Dishwasher Warranty
All warranty service provided by our Factory Service Centers,
or an authorized Customer Care® technician. For service,
call 800-GE-CARES.
For The Period Of:
GE Will Replace:
One Year
From the date of the
original purchase
Any part of the dishwasher which fails due to a defect in
materials or workmanship. During this full one-year
warranty, GE will also provide, free of charge, all labor
and in-home service to replace the defective part.
OepagIructions
Second Year
From the date of the
original purchase
Any part of the dishwasher which fails due to a defect in
materials or workmanship. During this second-year
limited warranty, you will be responsible for any labor or
in-home service costs.
Five Years
From the date of the
original purchase
The dishwasher rack, if it should rust, or the electronic
control module if it should fail due to a defect in
materials or workmanship. During this five-year limited
warranty, you will be responsible for any labor or in-home
service costs.
Lifetime of Product
The PermaTuf ® tub or door liner, if it fails to contain water
due to a defect in materials or workmanship. During this
full warranty, GE will also provide, free of charge, all labor
and in-home service to replace the defective part.
T
rbuleshotingT
What GE Will Not Cover:
■Service trips to your home to teach you
how to use the product.
■ Damage to the product caused by
accident, fire, floods or acts of God.
isp
■Improper installation.
■ Incidental or consequential damage to
personal property caused by possible
defects with this appliance.
■ Replacement of house fuses or
resetting of circuit breakers.
■ Cleaning or servicing of the air gap
device in the drain line.
■Failure of the product if it is
abused, misused, or used for other
than the intended purpose or used
commercially.
CsutomSrvice
This warranty is extended to the original purchaser and any succeeding owner for products purchased
for home use within the USA. Proof of original purchase date is needed to obtain service under the
warranty. In Alaska, the warranty excludes the cost of shipping or service calls to your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This
warranty gives you specific legal rights, and you may also have other rights which vary from state to
state. To know what your legal rights are, consult your local or state consumer affairs office or your
state’s Attorney General.
Warrantor: General Electric Company. Louisville, KY 40225
31
Service Telephone Numbers.
®
GE Answer Center 800.626.2000
The GE Answer Center®is open 24 hours a day, 7 days a week.
OR
SeyIfrmation
Visit our Website at: www.geappliances.com
In-Home Repair Service 800-GE-CARES (800-432-2737)
Expert GE repair service is only a phone call away.
Special Needs Service 800.626.2000
TDD 800-TDD-GEAC (800-833-4322)
GE offers, free of charge, a brochure to assist in planning
a barrier-free kitchen for persons with limited mobility.
OpeagIructions
Service Contracts 800-626-2224
Purchase a GE service contract while your warranty is still in effect
and you’ll receive a substantial discount. GE Consumer Service will
still be there after your warranty expires.
ips
Parts and Accessories 800-626-2002
Individuals qualified to service their own appliances can have parts
or accessories sent directly to their homes (VISA, MasterCard and
Discover cards are accepted).
rubleshotingT
T
Instructions contained in this manual cover procedures to be performed
by any user. Other servicing generally should be referred to qualified
service personnel. Caution must be exercised, since improper servicing
may cause unsafe operation.
Service Satisfaction
If you are not satisfied with the service you receive from GE, follow
these steps. First, contact the people who serviced your appliance.
Next, if you are still not pleased, write all the details—including your
phone number—to: Manager, Customer Relations, GE Appliances,
Appliance Park, Louisville, KY 40225.
CustomSrvice
32
Printed in Louisville, KY
|